Achieving Process excellence can be defined as attaining the best possible productivity from processes while delivering the best possible quality outputs i.e., products or services. It is about finding the efficiency and effectiveness sweet spot.
Process excellence not only takes place at the process level. Also, at the enterprise level as the entire organization drives towards higher standards defined by the customer.
The market continues to place increasingly higher demands on businesses’ products and level of service. For a business to remain competitive, and retain its customers it has to deliver an experience that delights repeatedly.
To achieve this, business must drive excellence throughout its value creation processes, a process that stretch way beyond the borders of the business itself. The balance of consistency and predictability of process outputs, and agility and flexibility to meet customers varying expectations, are essential.
By nature, businesses are typically in business to create value for all its stakeholders, including shareholders and employees. These stakeholders drive business to deliver increasingly better results. “Stretch” goals are put in place often with the promise of attractive rewards when achieved.
These goals are to be achieved by carefully utilizing available resources, the levers in the hands of leadership, to effectively navigate challenging external factors. The bridge that allows for successfully aligning the company’s levers to maximizing external opportunities and counter challenges that may arise, are processes working at full excellence.
You most likely find yourself here on Achieve Process Excellence because you have realized the secret to attaining business success is significantly enhanced when your process are efficient and effective.
Achieving Process Excellence brings with it:
To achieve one or more of the above, and increase your competitiveness in this increasingly dynamic and challenging environment requires that you know your operational and transactional processes and the key levers (inputs and variables) in each that influences its outcome.
As you achieving process excellence not only will you find that you attain your business objectives, but that you also have:
To achieve business process excellence requires a thorough appreciation, understanding and a strategic intent to inculcate three key elements in a business. These are:
Process Excellence Competencies is a combination of the most valued tools and techniques from the following disciplines and practices:
On AchieveProcessExcellence.com we show you how to achieve process excellence, using proven best practices that will lead to your business' success. We bring you a holistic knowledge solution, incorporating proven practices and techniques, from various process improvement and management disciplines.
Process Excellence is ultimately about efficient use of input resources used in the creation process, to effectively maximize the output results of the product and/or service created in the processes. This is the common goal of a business, right? So why is it often not applied with due common sense? The answer is because firefighting has become the easier yet deadlier management practice in use today.
Since 2008, you and I have been witness to increased business uncertainties and volatility, with customers becoming increasingly demanding, and competitors more aggressive.
Process excellence is the best possible use of information and resources to create a competitive advantage to fully satisfy customers. The result is increased profits.
Allow me a few lines to establishing a common understanding of these three words – ‘achieve process excellence’.
Our view of process excellence has two main components. The first is centred on value creation and the second on prioritised focus.
Take a look at the wealth of information we regularly post on our Blog.
Process Excellence is a vast subject and our site is filled with valuable information. Use the 'search' function at the top of the page to find specific topic for you.
Click the links below for more on specific Process Excellence components and practices: